Door Scanner¶
This page is for the Door / Crew and Trusted Staff personas working the entrance on event night. The scanner is a web page — no app to install, no per-device setup. If your phone has a camera and a browser, it works.
Screenshot pending
A door-side screenshot of the scanner in action will land here in a follow-up commit.
Using the Door Scanner on Event Night¶
The scanner works on any smartphone — no app download needed.
- Open a browser on your phone and go to:
https://[your-domain]/blaqbook/scanner - Log in if prompted (use the Door/Crew account provided)
- Select the event from the dropdown
- Point the camera at the QR code on a guest's ticket
- Results:
- Green checkmark = valid ticket, guest is now marked Attended
- Red X = invalid, already scanned, or wrong event (the screen shows the reason)
- The attendee count at the top updates in real time
Manual Guest-List Check-In¶
Sometimes a guest can't pull up their ticket — phone dead, email lost, whatever. You can mark them attended manually from the backend.
- In the backend, go to Events → [event name] → Registrations
- Find the guest by name or email
- Click their registration → click the Attended status label at the top of the form
Adding a Comp (Free) Ticket at the Door¶
- Go to Events → [event name] → Registrations → New
- Enter the guest's name and email
- Set ticket type to the comp tier and price to $0.00
- Set status to Registered
FAQ — Door Scanner¶
The door scanner shows a red X — why?
Common reasons:
- Ticket already scanned (duplicate check-in blocked)
- Wrong event selected in the scanner dropdown
- Registration is still in "Draft" state (payment may not have cleared)
- Ticket QR code belongs to a different event
A guest says they bought a ticket but can't find the email.
- Go to Events → [event] → Registrations
- Search by the guest's email
- If found, open their registration and click Send Email to resend the confirmation